Effective Date: 24 February 2026

At Cryztal Zone, accessible from
https://lms.cryztalzone.shop/

your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website, services, and digital courses.

By using our platform, you consent to the practices described in this Policy.

1. Information We Collect

When you interact with our website or enroll in our courses, we may collect:

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via payment gateways)

b) Account Information

  • Login credentials
  • Course enrollment details
  • Learning progress and preferences

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage data via cookies and analytics tools

d) Communication Data

  • Emails
  • Support queries
  • Feedback submissions

2. How We Use Your Information

We use your information to:

  • Provide access to purchased courses and services
  • Process payments and send transaction confirmations
  • Improve website functionality and user experience
  • Respond to support inquiries
  • Send updates, service-related notifications, and promotional communications (you may opt out anytime)
  • Prevent fraud, abuse, and unauthorized access

3. Sharing of Information

We do not sell, rent, or trade your personal data.

However, we may share information with:

a) Service Providers

  • Payment processors (e.g., Razorpay, UPI providers, banks, wallets)
  • Hosting providers
  • Technical service partners

These parties are obligated to protect your information.

b) Legal Authorities

If required by law, regulation, court order, or governmental request.

c) Business Transfers

In case of merger, acquisition, restructuring, or sale of business assets.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of online transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Improve user experience
  • Analyze traffic and usage patterns
  • Remember preferences

You may disable cookies in your browser settings; however, certain features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or updates
  • Request deletion of your account (subject to legal obligations)
  • Opt out of marketing communications

To exercise these rights, contact us at:

Email: zonecryztal@gmail.com
Phone: +91 8828065032

7. Third-Party Links

Our website may contain links to external websites. Cryztal Zone is not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Continued use of our platform after updates constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Business Name: Cryztal Zone
Email: zonecryztal@gmail.com
Phone: +91 8828065032
Registered Address:
Chanakya Apartments, Lodha Heaven,
Nilje, Dombivli East,
Maharashtra – 421204
India