Effective Date: 24 February 2026
At Cryztal Zone, we provide digital products and online courses only. There is no physical shipping involved. Once your payment is successfully completed, you will receive course access directly through our platform: lms.cryztalzone.shop
1. Delivery Method
- All products are digitally delivered through our Learning Management System (LMS).
- After successful payment, you can log in to your registered account and access your purchased course(s).
- In certain cases, course access confirmation may also be sent to your registered email address.
2. Delivery Time
- Course access is typically provided instantly after successful payment confirmation.
- In rare cases, due to technical issues or payment gateway delays, access may take up to 24–48 hours.
- Delays caused by banking systems, UPI providers, or payment processors are beyond our direct control.
3. Non-Delivery or Access Issues
You may experience access issues in the following situations:
- Incorrect email address or login details provided during registration.
- Delay in payment confirmation from the bank or payment gateway.
- Temporary technical issues on the website.
If you do not receive access within 48 hours of successful payment, please contact us with your payment details:
Email: zonecryztal@gmail.com
Phone: +91 8828065032
Our support team will verify your transaction and resolve the issue at the earliest.
4. No Physical Shipping
- All products offered by Cryztal Zone are digital in nature.
- We do not ship any physical items.
- No shipping charges apply to any purchase made on our platform.